What We Do  |  Program Administration and Servicing

Deliver turnkey insurance programs to your consumers.

You want to ensure your customers and members have the best possible experience – and that’s why you should trust Franklin Madison with your insurance programs. From marketing and sales through billing and servicing, we’ll handle everything so you can focus on what you do best.

We’re your holistic insurance program partner.

Build around your business.

We use our Client-360 model to create a plan based on your needs and those of your consumers – and we’ll keep you up to date every step of the way.

Design and select products and carriers.

Our experts will match you with the right carriers, the right products, and the right short- and long-term plans.

Create conversion-driven marketing.

Our full, in-house creative agency builds effective, data-driven campaigns that drive engagement and sales.

Deliver outstanding service.

We manage every aspect of the consumer experience, including email, inbound calls and an online service portal.

Optimize consumer experience.

We take care of your consumers with full-service billing and accounting services and even claims support when necessary.